Even though they are the boring part, they are important to your stay here with us. We are a small family business, and while we understand that plans change and things happen, cancellations impact us greatly.
If your plans change and you need to cancel your reservation, please notify at least 14 days prior to your arrival date. After that date, we will make every attempt to fill your room. However, when this is not possible, you will be responsible for payment of the original booking. Guests are responsible for the original nights booked even if they must arrive later or depart earlier than their confirmed dates.
It helps us to have some idea of when you are arriving so we can be here to greet you. Please call us at 413.774.2070 when you have your plans made.
If you have any dietary restrictions or food allergies. Please notify us ahead of time so breakfast arrangements may be made.
We would like you to know that: